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Warranty Policy

Two-Year Warranty Products | Hardware

Scona Displays will replace, at its discretion, the following products that fail to function due to defective materials or workmanship – free of charge – for two (2) years from the date of purchase. Products Include:

Canopy Tents, Beach Flags, Table Covers, Custom Umbrellas, Inflatable Products, Pop Up A- Frame Banners, Pole Arch Gates, Custom Flag Banners, A-Signs Display, Big A-Stand, Custom Barrier Cover, Tension Fabric Displays, Adjustable Tradeshow Display, Lightbox System, Velcro Fabric Pop Up Displays, Roll Up Banners, Poster Stand, Brochure Holder, Tube Exhibition Booth,
Folded Tower, Seg Snap Frame 1.0, Lights, Shipping Cases, and Velcro/Magnetic Mounting Components & Accessories

One Year Warranty Products

Scona Displays will replace, at its discretion, the following products that fail to function due to defective materials or workmanship – free of charge – for one (1) year from the date of purchase. Products Include: Banner Stand Graphics, Dye-Sublimated Fabric Graphics, Case zippers, and latches, Connectors, and Plastic Parts What Is Not Covered:

1. Damage due to losses in shipment, vandalism, theft, fire, or natural disasters may be covered by your insurance and/or common carrier. Please check these resources before calling Scona Displays

2. Damage to shipping cases is not covered by warranty. In most incidences, you will need to file a claim with the carrier should it be damaged during transit. Scona Displays is not responsible for filing this claim. Once the claim is paid to you, you will then need to order a new case from Scona Displays

3. Damage incurred to rollable graphic panels due to mishandling, outdoor use, packing or shipping, exposure to extreme temperatures, over-rolling, folding, piercing, and creasing is not covered by this warranty

4. Damage incurred by printed fabrics due to mishandling, outdoor use, repacking errors, abrasion or tearing, or damage incurred during shipment is not covered by this warranty

5. Items marked as Clearance and/or Factory Seconds

6. Economic losses, including personal time and inconvenience, are not covered by this warranty

7. Return shipping to Scona Displays is not covered by this warranty. However, outbound shipping of replacement products will be covered by Scona Displays via FedEx Ground. You may request and pre-pay the added cost of expedited transport